Anydesk No Direct Connection



I had the same problem with a particular client Computer whereas the rest were working fine. Am using windows 10 on my Laptop. On anydesk SettingsConnection, I disabled Allow Direct Connection for both the client and my Laptop and the issue is gone. In this video, I'm going to show you 'How To Setup #Unattended Access Password in #AnyDesk'Make sure to check out my other Important tutorials. AnyDesk might not recognize a direct connection and the session will be established via AnyDesk network. Direct connections display a play symbol in the status bar. Comprehensive Security for Your Windows Remote Desktop Connection. AnyDesk’s thorough TLS 1.2 encryption technology and incessant verification of connections ensure end-to-end privacy and protect your data. Only authorized desks can demand remote access to your PC via AnyDesk. With AnyDesk On-Premises, you can establish an autonomous, private. AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.


Whereveryou are in the world, you can access and remotely control your computer withAnyDesk. And when we say anywhere, we mean it!

Youjust left the office and are looking forward to a quiet evening, which is whyyou left your laptop at work. You’re already on the train when you get amessage from your co-worker who needs your help and asks you to connect totheir computer with AnyDesk. Now??!!

Should you get off the train, go back to the office, and fetch your laptop?

Not if you have a smartphone. Just access your co-worker’s computer from the train.

All you need to do is make sure both devices have downloaded AnyDesk.

Once you open the app, you’ll see your device already has an AnyDesk ID assigned to it. Below, enter the ID or Alias of your co-worker’s PC. Tap on the red arrow and get started!

Your phone is now waiting for the remote device to accept the connection, which means the usual request window pops up on your co-worker’s PC and they can choose what permissions they want to allow your phone to have.

As soon as they accept, you’re connected.

In the mobile app, all the settings are embedded in a pie menu that opens up when you tap and hold the gray AnyDesk button. To find out the names and uses of each section, just hold whatever section you want to find out more about and the text will hover on your screen.

Obviously, you don’t need a mouse to control the remote device via the Android app. Your phone display is now your touchpad.

Anydesk connection timeoutAnydesk No Direct Connection

In touchpad mode, swiping one finger moves the mouse. A single tap is a left mouse click. So far, so good.

Scrolling down works by swiping with three fingers. A right mouse click can be done by tapping and holding. Tap with three fingers for a middle click. Double tapping and holding the second tap is like holding the left mouse button and moving the mouse. You can do things like drag and drop or select an area with this. By the way, you can actually use drag and drop while simultaneously zooming!

Now, let’s take a closer look at the pie menu.

On top, find thesettings that are usually optimally preset. Some of the things you can changeare whether or not you want your clipboard to be synchronized, how you want theremote screen to be displayed, and whether or not you want to transmit audio.

Go back to the pie menu and choose the next section, selecting the input type. Apart from displaying a keyboard and special buttons, you can change how the mouse moves. The standard setting – and the fastest way to control the mouse – is called touch input. Wherever you tap on the screen, the mouse moves there. If you are used to operating a notebook, you might want to try the other option called touchpad input, where your device behaves like – you guessed it – the touchpad on your laptop. That means simply tapping on the screen doesn’t move your mouse there, you need to move it by swiping. Try it out and find out which option is more intuitive for you.

You can switch between the screens underneath the input types in the pie menu, as well as switch to full-screen mode there as well.

Lastly, there’s the actions menu where you can take a screenshot, upload and download files, request more permissions, and bring up the program manager (ctrl+alt+del). The red button on the bottom closes the session.

You don’t have to close the session if you need your phone for something else at any time during the session. Simply drag the top of the screen to the lower right. Now you can still see your session in a small separate window while answering e-mails.

Please note the session continues when you go back to the home window without pressing the red button! This is so you can change privacy or other settings during the session – which you can find in the top left corner or by swiping from the left of the screen. There’s also a tutorial that guides you through the AnyDesk app. For more information on settings, click here. (https://support.anydesk.com/Android_App#Settings_and_Menu_Tab)

If you’re done helping your co-worker and you’ve closed the connection, you’ll see the remote device you recently connected to is saved in your speed dial. Next time your co-worker needs help, you don’t need to ask them for their ID and alias again. Or, to connect even faster, simply drop your colleague’s icon in the address book to the home screen of your Android device by long-pressing the AnyDesk icon. That way the next time you tap on the icon it directly establishes a connection to your co-worker.

Now you can finally lean back and enjoy the rest of your train ride. Don’t stress about any files you forgot on your office computer because you can access them at any time using AnyDesk.


When thinking about buying their license, our clients often ask about AnyDesk Enterprise. Why should I buy Enterprise instead of Professional? Is it truly autonomous with own server? Can I use it internally and externally? Are the updates included? Find all your answers and further information in this article..

What is AnyDesk Enterprise?


AnyDesk Enterprise is our corporate solution that comes with its own dedicated communication server. It allows you to operate your own independent AnyDesk network instead of using our worldwide server network. AnyDesk Enterprise is licensed as an appliance with an annual maintenance agreement.

Why should I buy Enterprise instead of Professional?


The Enterprise appliance is particularly interesting for large corporations or public bodies with special requirements regarding data security. For instance, many large corporations have IT guidelines that don’t allow software that communicates with third party servers to be installed on their desktop computers. Furthermore, if you operate a large network and require many simultaneous connections, Enterprise may also work out more economically feasible.

So, does it have the same features as Professional?


Yes, AnyDesk Enterprise has the same features, only better: it comes with its own unlimited namespace and a custom client that connects only to your own AnyDesk Enterprise server. It also features your own myAnyDesk portal.

Is it truly autonomous?

ConnectionAnydesk


Yes. Neither the customized AnyDesk clients nor the appliance server exchange a single byte with our servers. License checking is done cryptographically and offline. Therefore, it can also operate in local networks without internet access.

Can I use it internally and externally?


Yes, you can use AnyDesk for internal connections, for instance to provide in-house support within your network, and externally to connect with your clients. AnyDesk Enterprise allows for different internal and external server IP addresses, so you can install it within your DMZ.

Do I need special hardware and software?


No, a regular server VM running Linux will suffice. It should have a minimum of 2 vcores and 4 GB vRAM. You will need approx. 20 GB virtual hard drive space. We support the following Linux distributions: Debian 7 and 8, Ubuntu 14.04 LTS and 16.04 LTS, CentOS 6.x and 7.x, Fedora 23, RHEL 6 and 7, and SLES 12. If you’re not sure which one to pick, we recommend Debian 8.

Can I include the appliance in my infrastructure monitoring?


Yes. The appliance can be integrated with Nagios/Icinga monitoring and is in general very friendly for scripting. Syslog support is a planned feature.

What about performance?

Anydesk connection timeout


The performance depends on your own server and network performance. In most cases AnyDesk Enterprise also establishes direct connections between clients, so the server is only responsible for setting up the connection. If a direct connection is not possible due to network configuration (e.g. NAT) the server is used to relay the connection data. A sufficiently powerful server is then required.

Once I purchase AnyDesk Enterpise, how do I set it up?


The required files can be found in the my AnyDesk portal. We will send you Login credentials for my.anydesk.com where you will always find the latest files ready to be downloaded. We provide full installation instructions and support if required. If you wish, we will install AnyDesk for you for a small service fee.

How is the technical support after I get Enterprise?


You have full technical support for the first year for free. If you would like the support to be provided after that date you can purchase our annual service and maintenance agreement.


Same here: They are free for the first year. After that the annual service and maintenance agreement is required.

Sounds good. How much is it?


It depends. With AnyDesk Enterpise, we don’t have a one-size-fits-all model. Instead, we can give you a quote for your specific requirements. Please contact our team at sales@anydesk.com for a consultation.

What our customers say about Enterprise:

Download Anydesk


„A comparison with other tools available on the market has shown that AnyDesk met all our requirements regarding a remote desktop tool best. To us it was important to have a VM-based appliance in our DMZ with a fast and secure client we can customize as desired. As we use a single appliance to support 7500 clients only the Enterprise version came into question.
In the past it was not possible to adapt our old remote desktop solution to our requirements. AnyDesk has provided us with an excellent solution. It was also important for our support team to support the Internet clients.“Kai Neubauer from Sun Chemical: www.sunchemical.com